Hence, if the file is created by later versions like Word 2016 or 2019, the file won't open in Word 2011 due to the superscript/subscript, number, or forbidden characters. With MS Word 2011, the special characters are termed as forbidden. The only solution to this would be renaming the file. This way, MS Word will not respond to Mac. But it also happens to be a major fault in the MS word files. Sometimes, we save the files with a unique name by adding special characters.
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If the problem is fixed, you might have to download a compatible version of the Add-in to your Word. Now, check out whether the problem is fixed or not. Either deactivate the extension or permanently remove it. You will see the file with "filename.dotm" extension. Now click on the Add-Ins option and choose the add-in that you want to disable.Select the Ribbon and open Developer option from the tab. Open Word application and navigate to Preferences.Thus, you have to disable them as soon as possible. Even the 64-bit or 32-bit version of the Add-ins can affect the applications. The incompatibility of the third party add-ins often causes crashing or other issues with Word. The first thing that you need to fix Word not responding on Mac is either disable or remove the add-ins from your Mac. We have gathered a list of things that you can try out to resolve the MS Word issue. If you have no idea what to do when the word is not responding on Mac, don't worry. Otherwise, the problem will keep on repeating again and again and ultimately the whole system will be corrupted.
If you have experienced any of these symptoms, it means that you need to quit word on Mac.
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